When will I be charged?

We take the payment for your first order as soon as you sign up. For all your subsequent boxes, we charge you on Thursday morning the week before your delivery is due.

We take weekly payments directly from your card, so if you replace your card, don’t forget to update it on your account.

To find out how to update your payment details, click here.

Couldn't find the information you were looking for ? Find an answer.

Frequently asked questions

What are you doing to protect employees?

Our employees’ wellbeing is our number one priority. We’re continuously monitoring the public health situation and, as it evolves, we are adapting the measures we take while working in close coope...

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

The safety and quality of our product and our customers’ well being is our highest priority and we wouldn’t do anything to put this at risk. In addition to our already very high health and safety s...

When will I be charged?

Comments

Frequently asked questions

What are you doing to protect employees?

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

Do you expect any ingredients shortages?

Do you source ingredients from any of the affected regions and if so - which ones?

Will my food be safe to eat?

Are the recipes and ingredients going to change any time soon?

Do we have to expect any delays in delivery?

What are you doing to ensure the virus isn’t transmitted via your drivers?

Is the virus transmitted through food?