How do I select my meals?

 

Click here and log in. This link will take you directly to your menu where you can select your recipes up to 4 weeks in advance.

You can also select from our preferences on our Classic 3 meal plans. To see the available meal preferences, click here.

Make sure you check back each week to select your meals. The cut-off is always Wednesday at 11:59PM the week before your delivery. We are a weekly subscription service, so account management is key. 

P.S. If you don't want to think about choosing your meals each week, you can now let us do the hard work for you. For more information just click here.

To swap your meals using your iOS app, just follow these steps:

  • Login to your account on the app.
  • Head to ‘View Your Menu’ on the main screen.
  • Alternatively, click ‘My Menu’ at the bottom of the screen.
  • Make sure you're on the correct week (the date will be at the top).
  • Click onto the green 'Edit’ button and deselect the recipes you don’t want in your box.
  • Simply selectthe meals you do want in your box. 
  • Press 'Save’ at the top and hey presto, you’re done.

Make sure you check back each week to select your meals. Don't forget, our cut-off for any amendments to your account is always Wednesday at 11:59PM the week before your delivery. We are a weekly subscription service, so account management is key. 

To swap your meals using your Android app, just follow these steps:

  • Login to your account on the app
  • Head to 'My Menu'at the bottom of the screen
  • Make sure you're on the correct week (the date will be at the top).
  • Click onto the green ‘Select Meals’ button and make sure you deselect the meals you don’t want.
  • simply click the meals you want in your box. 
  • Press 'Save’ at the top right.

Make sure you check back each week to select your meals. Don't forget, our cut-off for any amendments to your account is always Wednesday at 11:59PM the week before your delivery. We are a weekly subscription service, so account management is key. 

 

Frequently asked questions

What is a flexible subscription?
We’re passionate about making it easier for you to cook delicious, nutritious meals (using fresh ingredients) from scratch, on a regular basis – it’s better for you, your family, and even the plane...

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What are HelloFresh doing to reduce plastic?
This year we’ve been working on plastic packaging from two separate angles. The first is by reducing the overall amount of plastic. For example, in the UK we are replacing larger plastic trays for ...

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Will you remind me when I'm getting a box?
We certainly will! Every Sunday, we send a menu reminder email to all customers who are receiving a box the following week. We would recommend keeping this notification on - we would hate to send y...

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Updating my delivery address
Desktop iOS Android Need to change your delivery address? Easy! Just follow these steps: Click here and log in. This link will take you directly to the delivery address area of your account se...

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How do I select my meals?
Desktop iOS Android   Click here and log in. This link will take you directly to your menu where you can select your recipes up to 4 weeks in advance. You can also select from our preferences ...

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I forgot to cancel my box - what do I do?
Whoops! Our deadline (Wednesday 23:59 the week prior to your delivery) is the way to make HelloFresh responsible and ethical from a food waste and sourcing perspective. We hope that a friend, neigh...

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Can I skip a delivery if I don’t want it?
Desktop iOS Android Some of our customers don't like to receive boxes every week. The beauty of our self-managed subscription is, you don't have to. You can skip deliveries up to 8 weeks at a ...

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Can I change my first order?
Your first order is created and you will be charged as soon as the order is placed. To cancel or amend your first order you will need to contact Customer Care. Any changes to your plan or schedule ...

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Has my voucher applied?
Firstly, don't forget to read the Ts&Cs for the specific voucher you are using. When you are applying your voucher, you'll see a green notification bar at the top of the page. If this notification ...

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