How do I select my meals?

If you order our Classic, Rapid and the Family 3, 4 & 5 meal boxes will be able to choose from up to 18 recipes each week. 

Once you have ordered your box, you can go into your account and choose the recipes that make your jaw drop, every week. To update your meals, just follow these simple steps:

  • Login to your account.
  • Head to ‘My Menu’on the left hand side of the page.
  • Click on the arrows either side of the date to correct week and click 'Edit Menu', at the bottom of the page.
  • Select the 3, 4 or 5 meals you'd like in your box and press save!

This is available for the Classic, Rapid and the Family meal boxes. You can then select from our preferences on our Classic 3 meal plans. To see the available meal preferences, click here.

Make sure you check back each week to select your meals. The cut-off is always Wednesday at 11:59PM the week before your delivery. We are a weekly subscription service, so account management is key. 

P.S. If you don't want to think about choosing your meals each week, you can now let us do the hard work for you. For more information just click here.

To swap your meals using your iOS app, just follow these steps:

  • Login to your account on the app.
  • Head to ‘View Your Menu’ on the main screen.
  • Alternatively, click ‘My Menu’ at the bottom of the screen.
  • Make sure you're on the correct week (the date will be at the top).
  • Click onto the green 'Edit’ button and deselect the recipes you don’t want in your box.
  • Simply selectthe meals you do want in your box. 
  • Press 'Save’ at the top and hey presto, you’re done.

Make sure you check back each week to select your meals. Don't forget, our cut-off for any amendments to your account is always Wednesday at 11:59PM the week before your delivery. We are a weekly subscription service, so account management is key. 

To swap your meals using your Android app, just follow these steps:

  • Login to your account on the app
  • Head to 'My Menu'at the bottom of the screen
  • Make sure you're on the correct week (the date will be at the top).
  • Click onto the green ‘Select Meals’ button and make sure you deselect the meals you don’t want.
  • simply click the meals you want in your box. 
  • Press 'Save’ at the top right.

Make sure you check back each week to select your meals. Don't forget, our cut-off for any amendments to your account is always Wednesday at 11:59PM the week before your delivery. We are a weekly subscription service, so account management is key. 

 

Frequently asked questions

What is a flexible subscription?
We’re passionate about making it easier for you to cook delicious, nutritious meals (using fresh ingredients) from scratch, on a regular basis – it’s better for you, your family, and even the plane...

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This year we’ve been working on plastic packaging from two separate angles. The first is by reducing the overall amount of plastic. For example, in the UK we are replacing larger plastic trays for ...

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Will you remind me when I'm getting a box?
We certainly will! Every Sunday, we send a menu reminder email to all customers who are receiving a box the following week. We would recommend keeping this notification on - we would hate to send y...

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Updating my delivery address
Desktop iOS Android Need to change your delivery address? Easy! Just follow these steps: Click here to log into your HelloFresh account. Under your name, at the top right-hand side, select 'A...

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How do I select my meals?
Desktop iOS Android If you order our Classic, Rapid and the Family 3, 4 & 5 meal boxes will be able to choose from up to 18 recipes each week.  Once you have ordered your box, you can go into...

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I forgot to cancel my box - what do I do?
Whoops! Our deadline (Wednesday 23:59 the week prior to your delivery) is the way to make HelloFresh responsible and ethical from a food waste and sourcing perspective. We hope that a friend, neigh...

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Can I skip a delivery if I don’t want it?
Desktop iOS Android Need to skip a delivery? No problem, just follow these simple steps: Click here to log in to your HelloFresh account.  Click on the 'My menu' tab on the left-hand side of ...

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Has my voucher applied?
When you are applying your voucher, you'll see a green notification bar at the top of the page. If this notification pops up, your voucher has definitely applied.  You'll see what the voucher is wo...

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