How do I update my payment details?

Desktop
iOS
Android

Changing your payment details is quick and easy through our secure login area here.

Click here and log in. This link will take you directly to your account settings where you can update your payment details.

[Please note: Any changes, need to be made by our Tuesday cutoff, the week prior to your delivery and all future payments will be taken from this card.]

If you have our app, you can also make changes.

Just follow these steps:

Login to your HelloFresh account and head to your ‘Settings’ (bottom right on the menu bar).
Scroll down and click through to 'Payment Method'.
Enter your new details and press ‘Save’ and you're all updated.

[Please note: all future payments will be taken from this card.]

If you have our app, you can also make changes.

Just follow these steps:

Login to your HelloFresh account and head to your ‘Profile’ (bottom right on the menu bar).
Click through to 'Plan Settings'
Scroll down and click on 'Payment Method'.
Enter your new details and press ‘Save’ and you're all updated.

[Please note: Any changes, need to be made by our Tuesday cutoff, the week prior to your delivery and all future payments will be taken from this card.]

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Frequently asked questions

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How do I update my payment details?

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Frequently asked questions

Customer care response times during COVID-19

Substitutions of ingredients during COVID-19

What are you doing to help the community during COVID-19?

Logistics and Deliveries during COVID-19

What are you doing to protect employees during COVID-19?

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

Do you expect any ingredients shortages during COVID-19?

Do you source ingredients from any of the affected regions and if so - which ones?

Will my food be safe to eat?

Are the recipes and ingredients going to change any time soon?

Do we have to expect any delays in delivery?

What are you doing to ensure the virus isn’t transmitted via your drivers?

Is the virus transmitted through food?