Can I change my box type?

We know that life is unpredictable and some weeks you may gain a few visitors to your dining table.  That's why we have made changing your box type as easy as possible.

Just follow these steps:

  • Click here to log in to your HelloFresh account.
  • Hover over your username on the right-hand side of the screen and select 'Settings'.
  • Head to 'Plan Settings'.
  • Under 'Meal Plan', select the box type you want and press save

If you're not sure what box type is the perfect one for you, head here for more details. If you have a preference (veggie/low calorie), you can only select the 3 meal classic box. Hopefully you’ll be able to select any size box soon so stay tuned.

[TIP: Remember to update your account by Wednesday the week before your order is due.] 

We know that life is unpredictable and some weeks you may gain a few visitors to your dining table.  That's why we have made changing your box type as easy as possible.

Using our iOS app? Follow these steps:

  • Log into your HelloFresh account on the app.
  • Head to the ‘Settings' tab in the bottom-right corner of the menu bar.
  • Click the Edit button next to 'Plan Settings'.
  • Here, you can then change the 'Plan type' and 'Plan size' according to your needs. Don't forget to press 'Save'in the top-right corner if any changes had been made!

[TIP: Remember to update your account by Wednesday the week before your order is due.]  

We know that life is unpredictable and some weeks you may gain a few visitors to your dining table.  That's why we have made changing your box type as easy as possible.

Using our Android app? Follow these steps:

  • Log into your HelloFresh account on the app.
  • Head to the 'Profile' tab in the bottom-right corner.
  • Enter the 'Plan Settings'.
  • Here, you can then amend the 'Plan type' and 'Plan size' and a pop up will appear - click to confirm your selection and save the change.

[TIP: Remember to update your account by Wednesday the week before your order is due.]

Frequently asked questions

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Will you remind me when I'm getting a box?
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Updating my delivery address
Desktop iOS Android Need to change your delivery address? Easy! Just follow these steps: Click here and log in. This link will take you directly to the delivery address area of your account se...

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How do I select my meals?
Desktop iOS Android   Click here and log in. This link will take you directly to your menu where you can select your recipes up to 4 weeks in advance. You can also select from our preferences ...

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I forgot to cancel my box - what do I do?
Whoops! Our deadline (Wednesday 23:59 the week prior to your delivery) is the way to make HelloFresh responsible and ethical from a food waste and sourcing perspective. We hope that a friend, neigh...

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Can I skip a delivery if I don’t want it?
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Has my voucher applied?
When you are applying your voucher, you'll see a green notification bar at the top of the page. If this notification pops up, your voucher has definitely applied.  You'll see what the voucher is wo...

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