Can I change my first order?

Your first order is created and you will be charged as soon as the order is placed. To cancel or amend your first order you will need to contact Customer Care.

Any changes to your plan or schedule made through our website or app will not apply to your first order. For all future deliveries, you can easily change your box type, size or the address online or via the app but if you need to change your first delivery please get in touch with our Customer Care team.

[TIP: Remember to update your account by Tuesday the week before your order is due.]

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Frequently asked questions

What are you doing to protect employees?

Our employees’ wellbeing is our number one priority. We’re continuously monitoring the public health situation and, as it evolves, we are adapting the measures we take while working in close coope...

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

The safety and quality of our product and our customers’ well being is our highest priority and we wouldn’t do anything to put this at risk. In addition to our already very high health and safety s...

Can I change my first order?

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Frequently asked questions

What are you doing to protect employees?

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

Do you expect any ingredients shortages?

Do you source ingredients from any of the affected regions and if so - which ones?

Will my food be safe to eat?

Are the recipes and ingredients going to change any time soon?

Do we have to expect any delays in delivery?

What are you doing to ensure the virus isn’t transmitted via your drivers?

Is the virus transmitted through food?