Need to skip a delivery? No problem, just follow these simple steps:
- Click here to log in to your HelloFresh account.
- Click on the 'My menu' tab on the left-hand side of the screen. Here you will be able to view the next three weeks' worth of recipes - yum!
- You can simply click ‘skip week’ at the bottom of the page.
- In the right-hand corner, there is a calendar icon, click on this and you will be able to view the next 8 weeks.
- Select the delivery date you want to skip and click 'skip week' and the date will turn red.
[TIP: Remember to update your account by Wednesday the week before your order is due.]
Need to skip a delivery? No problem, just follow these simple steps when using our iOS app:
- Log in to your HelloFresh account.
- At the top right-hand corner of the 'My menu' tab there is a calendar icon, click on this and you will be able to view your scheduled deliveries.
- You can scroll through to the next months by selecting the '>' button.
- Select the date you want to skip, and where the date and box type are stated, swipe left.
- Click ‘Skip week’!
- Alternatively, you can go through to 'My Menu' and simply select 'Skip Week' at the bottom, next to 'Edit Menu'.
[TIP: Remember to update your account by Wednesday the week before your order is due.]
Need to skip a delivery? No problem, just follow these simple steps when using our Android app:
- Log in to your HelloFresh account.
- Make sure you have selected your active subscription in the 'My Menu' tab of the app.
- At the top right-hand corner of the Subscriptions page there is a calendar icon, click on this and you will be able to view the next 8 weeks scheduled deliveries.
- You can scroll through to the next month by selecting the '>' button.
- Select the date you want to skip, and you will be able to click ‘Skip week’.
[TIP: Remember to update your account by Wednesday the week before your order is due.]
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