Can I change my delivery day?

Desktop
iOS
Android

We know that life is unpredictable and the nights you are in and ready to cook change on a regular basis. That's why we have made it as quick and easy as possible to change your delivery day. As long as you make any changes by Wednesday 11:59 pm, the week before your delivery, you’re all good.

Just follow these steps:

Log in to your HelloFresh account.
Hover over your name on the right-hand side of the screen and select 'Account Settings'.
You’ll then be in your ‘Plan Settings’ .
Under ‘Delivery and Payment’ click 'Edit' next to the ‘Delivery Window’
Select your delivery day and time, and press save.
Our standard delivery time slot is between 8 am and 7 pm, but you will receive a notification from the courier on the day of delivery.
Check your inbox for your confirmation email.

[TIP: Remember to update your account by Wednesday 11:59 pm, the week before your order is due.]

Just follow these steps using our iOS app:

Log in to your HelloFresh account.
Select the ‘Settings’ tab in the bottom-right corner.
Click 'Edit' next to 'Plan Settings'.
Select 'Delivery Day', choose your new delivery day and time slot, go back to the previous screen and press Save in the top-right corner.
Our standard delivery time slot is between 8 am and 7 pm, but you will receive a notification from the courier on the day of delivery.
Check your inbox for a confirmation email.

[TIP: Remember to update your account by Wednesday 11:59 pm, the week before your order is due.]

Just follow these steps using our Android app:

Log in to your HelloFresh account.
Select the 'Profile' tab in the bottom-right corner.
Click 'Plan Settings'.
Select 'Delivery Window' and choose your new delivery day and time slot.
Our standard delivery time slot is between 8 am and 7 pm, but you will receive a notification from the courier on the day of delivery.
Check your inbox for a confirmation email.

[TIP: Remember to update your account by Wednesday 11:59 pm, the week before your order is due.]

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