How can I reactivate my subscription?

We'd LOVE to have you back!  Reactivating your account is quick and easy. 

Using our iOS app? Just follow the below steps:

• Log into your HelloFresh account on the app.
• Select the 'Settings’ tab in the bottom-right corner.
• Click 'Edit' next to 'Plan Settings'.
• Select 'Reactivate' next to the subscription you want to restart.
• You will then be taken to your delivery information. If you have a voucher code, (aren’t you a lucky one) you can add it in the promo code
• If all is correct then scroll down and click ‘Reactivate Now’.
• Look out for a confirmation email in your inbox.
• Once your account is reactivated, you can update your detailsif needed. 

Don't forget that all changes must be made by Tuesday at midnight the week before your next delivery. If you have come back to us then take a few minutes to ensure your details are all up to date and correct. 

We'd LOVE to have you back!  Reactivating your account is quick and easy. 

Using our Android app? Just follow the below steps:

• Log into your HelloFresh account on the app.
• Select the 'Profile' tab in the bottom-right corner.
• Click into 'Plan Settings'.
• Select 'Reactivate' next to the subscription you want to restart.
• Make sure you check your delivery details are all correct.
• Look out for a confirmation email in your inbox.
• Once your account is reactivated, you can update your details if needed.

Don't forget that all changes must be made by Tuesday at midnight the week before your next delivery. If you have come back to us then take a few minutes to ensure your details are all up to date and correct.]