Can I see my order history?

If you want to check your previous orders or get an invoice, you can easily do so from your account online.

Just follow these steps on our website:

Log in to your HelloFresh account and head to your account settings.
Head to 'Orders History' and there you can view all your previous orders.
If you'd like us to send you an invoice simply click 'Send Invoice' next to the relevant order and we'll email it over to you.

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Frequently asked questions

What are you doing to protect employees?

Our employees’ wellbeing is our number one priority. We’re continuously monitoring the public health situation and, as it evolves, we are adapting the measures we take while working in close coope...

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

The safety and quality of our product and our customers’ well being is our highest priority and we wouldn’t do anything to put this at risk. In addition to our already very high health and safety s...

Can I see my order history?

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Frequently asked questions

What are you doing to protect employees?

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

Do you expect any ingredients shortages?

Do you source ingredients from any of the affected regions and if so - which ones?

Will my food be safe to eat?

Are the recipes and ingredients going to change any time soon?

Do we have to expect any delays in delivery?

What are you doing to ensure the virus isn’t transmitted via your drivers?

Is the virus transmitted through food?