Can I skip a delivery using the app?

We're a flexible service - skipping your deliveries is quick and easy, for example if you go on holiday (lucky you!).

Just follow these steps; 

  • Login to your HelloFresh account. 
  • At the top right hand corner of the Subscriptions page there is a little calendar icon, click on this and you will be able to view the next 8 weeks scheduled deliveries.  
  • You can scroll through to the next month by selecting the '>' button
  • Click on a date you are wishing to skip, and you will be able to click ‘Skip week’!

Voila! It's that easy! 

Remember that this will only skip the individual date that you selected.  To skip more deliveries you need to select each day that you want to skip.  

Have more questions? Submit a request

Comments

Powered by Zendesk