How can I pay an outstanding balance?

You can pay any outstanding balances through your online account. You have the power!

Just follow these steps:

  • Login to your HelloFresh account and head to your account settings (under your name in the top right corner)
  • Select 'Order History' on the left side of the page
  • Find the payment that is outstanding and click 'Pay Now'

You will be able to select what card you use to pay the outstanding balance. [Please note: all future payments will be taken from this card. For information on how to update your payment details click here.]

You can pay any outstanding balances through your iOS app. You have the power!

Just follow these steps:

  • Login to your HelloFresh account and head to your settings (on the right-hand side of the menu bar).
  • Scroll down and select 'Order History'.
  • Find the payment that is outstanding and click 'Pay Now'

You will be able to select what card you use to pay the outstanding balance. [Please note: all future payments will be taken from this card. For information on how to update your payment details click here.]

You can pay any outstanding balances through your Android app. You have the power!

Just follow these steps:

  • Login to your HelloFresh account and head to your Profile (on the right hand side of the menu bar).
  • Select 'Plan Settings’ under My Account.
  • Scroll down to ‘Payment Method’ and click through.
  • There will be a drop down at the top of the Payment Method page.
  • Click on the drop down and select ‘Order History’.
  • Find the payment that is outstanding and click 'Pay Now'

You will be able to select what card you use to pay the outstanding balance. [Please note: all future payments will be taken from this card. For information on how to update your payment details click here]

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