Can I send free boxes to my friends and family?

Absolutely - you'll be the most popular person at the next family reunion! HelloFresh makes a perfect gift for friends and family.

Our free first delivery promotion is an offer that we give our customers to spread the HelloFresh love. This promotion will be offered to you when you hit certain milestones in your HelloFresh journey. To check whether you have free boxes to send, log in to your account and look on the right-hand side of the page for 'Treat Friends'. It will have a little red number in a circle indicating how many boxes you are able to send.

From here, you just enter your friend's email address and they'll receive instructions on how to place their order. If you can't see a number there, please look out for an email, which we will send when this offer is available.

[Remember: We are a weekly subscription service, so when your friends and family redeem their free box, they will receive weekly deliveries, unless they skip or deactivate their subscription by midnight on Wednesday, the week prior to their delivery]

Frequently asked questions

What is a flexible subscription?
We’re passionate about making it easier for you to cook delicious, nutritious meals (using fresh ingredients) from scratch, on a regular basis – it’s better for you, your family, and even the plane...

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What are HelloFresh doing to reduce plastic?
This year we’ve been working on plastic packaging from two separate angles. The first is by reducing the overall amount of plastic. For example, in the UK we are replacing larger plastic trays for ...

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Will you remind me when I'm getting a box?
We certainly will! Every Sunday, we send a menu reminder email to all customers who are receiving a box the following week. We would recommend keeping this notification on - we would hate to send y...

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Updating my delivery address
Desktop iOS Android Need to change your delivery address? Easy! Just follow these steps: Click here and log in. This link will take you directly to the delivery address area of your account se...

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How do I select my meals?
Desktop iOS Android   Click here and log in. This link will take you directly to your menu where you can select your recipes up to 4 weeks in advance. You can also select from our preferences ...

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I forgot to cancel my box - what do I do?
Whoops! Our deadline (Wednesday 23:59 the week prior to your delivery) is the way to make HelloFresh responsible and ethical from a food waste and sourcing perspective. We hope that a friend, neigh...

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Can I skip a delivery if I don’t want it?
Desktop iOS Android Some of our customers don't like to receive boxes every week. The beauty of our self-managed subscription is, you don't have to. You can skip deliveries up to 8 weeks at a ...

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Has my voucher applied?
When you are applying your voucher, you'll see a green notification bar at the top of the page. If this notification pops up, your voucher has definitely applied.  You'll see what the voucher is wo...

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