When will my box be delivered?

Your box will be delivered on the day specified on your account. Depending on where you live, there may be different delivery options available to you.

Our standard delivery time slot is between 08:00 and 19:00. In some areas, we offer a slot between 08:00 and 12:00 for an additional charge. We also have the option to select evening deliveries (17:00 - 21:00) in London.

To check when your box is scheduled, log in to your online account or on the app, and click on the calendar icon.

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Frequently asked questions

What are you doing to protect employees?

Our employees’ wellbeing is our number one priority. We’re continuously monitoring the public health situation and, as it evolves, we are adapting the measures we take while working in close coope...

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

The safety and quality of our product and our customers’ well being is our highest priority and we wouldn’t do anything to put this at risk. In addition to our already very high health and safety s...

When will my box be delivered?

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Frequently asked questions

What are you doing to protect employees?

How have you changed your health and hygiene processes since the outbreak? What are you doing to prevent it from spreading?

Do you expect any ingredients shortages?

Do you source ingredients from any of the affected regions and if so - which ones?

Will my food be safe to eat?

Are the recipes and ingredients going to change any time soon?

Do we have to expect any delays in delivery?

What are you doing to ensure the virus isn’t transmitted via your drivers?

Is the virus transmitted through food?