Help Center

How does HelloFresh work?

• Our recipe for success
• Is HelloFresh a subscription service?

Do I have to subscribe to get a box?

• What is a flexible subscription?
• Do I have to receive a box every week?
• Is there a minimum subscription?
• Do you offer one off orders?

Sourcing our ingredients

• How is your meat and poultry sourced?
• Our suppliers
• Are the ingredients organic?

Recycling my packaging

• What is the cool pouch made of?
• Can I recycle my packaging?
• What are you doing to reduce waste?

Referring Friends

• How do referrals work?
• Can I send free boxes to my friends and family?
• Where can I find my HelloShare code?

HelloFresh as a Gift

• What is a HelloFresh Gift Card?
• How do I order a Gift Card?
• How do I redeem my HelloFresh gift card?