Delivery & Subscription
What is a flexible subscription?
When and where do you deliver?
When will my box be delivered?
Can I change my first order?
How do I cancel my subscription?
Login Area Overview
How can I change my address?
Can I add meal preferences to my account?
How can I reactivate my subscription?
Where can I skip my delivery?
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Receiving the Order
How can I let my driver know where to leave my box?
I have a missing ingredient! What do I do?
One of my ingredients isn’t the best quality
Where is my box?
My order arrived damaged, can I have some help?
Will the food remain fresh if I'm not in to accept the delivery?
See all 8 articles
Have an issue with the delivered box? Let’s get it fixed.